Ensure maximum reliability, safety, and long-term performance of your Flash-Butt Welding equipment with our proactive maintenance solutions. Choose the plan that best fits your operational needs to minimize downtime, extend the lifetime of critical components, and secure predictable maintenance costs.
Service Subscription Plan
Service Subscription Plan
BASIC PACKAGE
ESSENTIAL PREVENTIVE CARE
OUR SERVICE - ANNUAL PREVENTIVE MAINTENANCE PROGRAM
One intervention is included, for general FBWC revision
- Welding head cleaning and alignment verification
- Accumulator nitrogen pressure inspection
- Hydraulic cylinders and valves functional tests
- Crane system inspection and slew bearing lubrication
- Hydraulic station oil and filter replacement
- Electrical cabinet inspection and PLC diagnostics
- Cooling system refrigerant pressure and pump inspection
- Generator set inspection and service
- Remote Support (30h/year) & Digital Reporting
- Cloud data management - Google Workspace Cloud Service managed by CONTRAIL
CLIENT BENEFITS
- Increased equipment reliability
- Reduced risk of unexpected failures
- Predictable maintenance planning
- Complete service traceability
- Professional technical support from OEM specialists
- Fleet Contracts (3+ machines): – 10% discount
OPTIONAL SERVICE EXTENSIONS
- Welding head overhaul
- Hydraulic station overhaul
- Crane system overhaul
- Generator engine overhaul
- Additional operator training
- Spare parts supply packages
- Emergency interventions /corrective repairs
- Full FBWC overhaul and validation testing
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STANDARD PACKAGE
OPTIMIZED PERFORMANCE & SITE SUPPORT
OUR SERVICE - PREVENTIVE MAINTENANCE PROGRAM
- Visit 1 – Comprehensive Preventive Maintenance:
- •Includes all preventive maintenance operations defined in the BASIC package and a full inspection of the main FBWC subsystems.
- Visit 2 – Mid-Year Operational Inspection:
- •Additional inspection was performed during the production cycle to verify operational parameters and detect potential failures early.
SUPPORT SERVICES INCLUDED
- Emergency intervention on-site within 72 hours
- Priority remote technical support – response within 24 hours (included 70h/year for remote support)
- Remote diagnostic walk-through with technicians
- Minor remote welding program corrections
- Access to a dedicated Contrail support engineer
- Cloud data management - Google Workspace Cloud Service managed by CONTRAIL
- Spare parts discount: 3% consumables / 5 % non stock items
- One session for FBW operator training per year
CLIENT BENEFITS
- Fleet Contracts (3+ machines): – 10% discount
- Reduced risk of unexpected downtime
- Predictable maintenance planning
- Complete service traceability and documentation
OPTIONAL SERVICE EXTENSIONS
- Welding head overhaul
- Hydraulic station overhaul
- Crane system overhaul
- Generator engine overhaul
- Additional operator training
- Spare parts supply packages
- Emergency interventions /corrective repairs
- Full FBWC overhaul and validation testing
PREMIUM PACKAGE
MAXIMUM RELIABILITY & MINIMUM DOWNTIME
OUR SERVICE - MAINTENANCE CYCLE FOCUSED ON THE CRITICAL SUBSYSTEMS
- Visit 1 - Welding Head & Power Cabinet
- •Focus on welding system reliability and electrical performance.
- Visit 2 - Crane System & Hydraulic Station
- •Focus on mechanical reliability and hydraulic system stability
- Visit 3 - Cooling System & Generator
- •Focus on energy systems and cooling performance.
- •Refrigerant leak inspection and cooling performance test
- •Fuel and air systems verification
- •Preventive engine maintenance of the generator set
- •Chiller compressor functionality inspection
ANNUAL SYSTEM AUDIT & CALIBRATION
The Premium program includes a complete technical audit of the FBWC system:
- Horizontal and vertical welding alignment verification
- Electrical contact resistance testing
- Structural inspection of critical components
- Welding parameter optimization
- This ensures the FBWC system meets all required welding compliance criteria.
ADVANCED TECHNICAL SUPPORT
- Emergency on-site intervention (up to 2 per year)
- Emergency remote support <8 hours response
- Same-day technical assistance
- 150 hours/year of remote assistance amount included
- Remote diagnostic walk-through with Contrail engineers
- Remote monitoring support (if SCADA/internet connection available)
- 2 sessions per year for operator training
- Cloud data management - Google Workspace Cloud Service managed by CONTRAIL - secure storage of welding reports and remote access to welding documentation
- 1 Shearing die + 1 set of inserts included
- Fleet Contracts (3+ machines): -10% discount
- Annual performance report FBWC
- Digital service logbook
CLIENT BENEFITS
- Maximum reliability of FBWC welding equipment
- Reduced downtime risk during projects
- Predictable maintenance costs
- Extended lifetime of critical components
- Continuous technical support from Contrail specialists
OPTIONAL SERVICE EXTENSIONS
- Welding head overhaul
- Hydraulic station overhaul
- Crane system overhaul
- Generator engine overhaul
- Additional operator training
- Spare parts supply packages
- Emergency interventions /corrective repairs
- Full FBWC overhaul and validation testing
In addition to scheduled service and technical support, Contrail Machinery also provides refurbishments and upgrades for equipment requiring more extensive intervention.
Would you like to get in touch with our specialists? Don’t hesitate to contact us!
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Contact us today to learn how Contrail can support your next railway construction project with high-quality, reliable machinery and solutions!